The Power of Brand Mascots: Why They're Essential in the TikTok Era

In a world of fleeting attention spans and endless scroll, brands are constantly striving to make meaningful connections with their audiences. Enter the unsung heroes of marketing: brand mascots. From the iconic personalities of Flo from Progressive to the timeless allure of Barbie, these mascots aren't just cute characters; they're strategic tools that embody the essence of a brand and foster lasting relationships with consumers.

The Power of Personification

Think of Monzo Bank's hot coral-colored card brought to life by its friendly mascot. Orby, the charismatic representative of The Las Vegas Sphere, embodies the excitement and wonder of the entertainment capital of the world and delights locals waking up every morning with a yawn. These mascots serve as personifications of their brands, adding a human touch to otherwise intangible services or products. 


Building Brand Affinity and Trust

In an age where brand loyalty can be fickle, mascots play a crucial role in building affinity and trust. Take Duolingo's beloved green owl, whose encouraging presence makes language learning feel like a fun adventure. Through consistent and authentic interactions, mascots become trusted companions, guiding consumers through their brand journey with confidence and familiarity. Duo the mascot has become the main draw to the brands' TikTok, growing its following on the platform by nearly 2000% in less than one month.

For their 2024 Superbowl commercial, Duolingo used social listening to uncover what audiences loved most about their brand. They discovered it was their cheeky images of Duo from their smartphone app, but more specifically, Duo's butt! 


Creating Deeper Connections

Mascots transcend mere marketing gimmicks; they create emotional connections that resonate deeply with audiences. Whether it's the mischievous Mayhem character from Allstate or the smiling Vineyard Vines' Whale, these mascots evoke feelings of joy, safety, or aspiration, fostering a sense of belonging within the brand's community.


World-Building and Storytelling

In the digital age, where storytelling reigns supreme, mascots serve as the protagonists of brand narratives. They help in world-building, painting vivid pictures of brand identity and values. Barbie, with her ever-evolving personas and adventures, exemplifies this narrative prowess, inspiring generations of fans to dream big and embrace their uniqueness. Forbes reported that, "Mattel has calculated the revenue boost from the Barbie movie to be $125 million, including sales of dolls and related merchandise, and movie earnings. The majority of that revenue was realized in the third quarter, according to Mattel. Gross billings in the doll category were up 24%, and Barbie sales were up 14%."

margot robbie as barbie


Enduring Brand Strategy

The history of mascots dates back centuries, proving their enduring effectiveness as a brand strategy. The first widely recognized brand mascot is believed to be the Michelin Man, also known as Bibendum, created by the Michelin tire company. It was introduced in 1898. The Michelin Man is an iconic figure made of tires and was originally conceived as a way to promote the company's tires while also conveying a friendly and approachable image, but is now more known as a symbol of the Michelin Guide–created in 1900 to encourage people to drive more and use up their tires. 

Since then, countless companies have adopted brand mascots as a way to promote their products and create memorable advertising campaigns. From ancient symbols to modern-day icons, mascots have stood the test of time, adapting to cultural shifts and technological advancements. Their ability to evolve while maintaining core brand values makes them indispensable assets for any marketing arsenal.


Beyond Sports Brands

While mascots are often associated with sports teams, their utility extends far beyond the realm of athletics. From financial institutions like Monzo Bank to insurance giants like Progressive and Allstate, mascots have proven their versatility across diverse industries. In an increasingly competitive marketplace, brands are harnessing the power of mascots to differentiate themselves and leave a lasting impression on consumers.

Monso Hot Chip Mascot

Brand mascots are more than just cute characters; they're strategic linchpins that humanize brands, foster trust, and forge deeper connections with audiences. As we navigate the ever-evolving landscape of marketing, one thing remains certain: the enduring power of mascots to captivate hearts, minds, and TikTok feeds alike.

Want to become an enduring brand? How about a brand mascot.  

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